Privacy Policy

Soul Soma Therapy ("we", "us", "our") is committed to protecting your privacy. For the purposes of data protection law, the Data Controller is Nirpal Bansal, trading as Soul Soma Therapy and Polly.

Information We Collect

We may collect:

• Name and contact details

• Emergency contact information

• Health and wellbeing information relevant to therapy

• Booking and payment details

• Information shared during consultations and sessions

How We Use Your Information

Information is used to:

• Deliver therapy services

• Manage appointments

• Maintain appropriate records

• Meet legal, ethical, and insurance requirements

Lawful Basis for Processing
We process your personal data (like contact info) to fulfill our contractual obligation to provide services to you. Because we also process sensitive health data, our additional legal basis is explicit consent and the provision of health or social care.

Confidentiality

Information is kept confidential except where disclosure is required for safeguarding, legal obligations, risk of serious harm, or professional supervision.

Storage of Information

Client records are stored securely and retained in accordance with professional requirements before being securely destroyed.

Your Rights

You may request access to your personal information, request correction of inaccurate information, or raise concerns regarding data processing, subject to applicable law.

Contact

For privacy-related enquiries please contact Nirpal Bansal (Polly) at soulsomatherapy@gmail.com